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19 May, 2015

Meet Cindy Simpson, a community builder (plus a little something special for Fishbowl readers)

Posted by andrea tomkins in: Giveaways and product reviews|Ottawa|Yaktivism

I’ve been thinking a lot about community lately, and the fact that you can’t have a strong community without some strong people in it. It’s important to recognize those people because more often than not, they don’t want to shine the spotlight on themselves. This is what I like about the United Way Community Builder Awards. It’s an opportunity for the United Way to thank people who are truly making a difference, but it’s also a chance to inspire other people in the community as well.

United Way Ottawa asked me if I was interested in meeting Cindy Simpson, Executive Director of Youville Centre, and writing a blog post about her. Cindy is a co-recipient of the 2015 Growing up Great Award, which will be presented at the United Way Community Builder of the Year Awards Gala. Youville Centre is a non-profit, registered charity that offers a variety of key services to a vulnerable part of our community: adolescent mothers and their children. Here’s a post I wrote about this organization awhile back but getting to know one of the women behind it was my motivating factor this time around.

So, who is Cindy Simpson?

Photo of Youville Centre's Cindy Simpson

Cindy Simpson has spent her entire working life with young people. She was a teacher for 20 years before she got into the admin side of things as a vice-principal and eventually, principal. She was with the Ottawa Catholic School Board for 33 years and was thinking of retiring when she got a call from the ED of Youville at that time.

“One visit, and I was sold,” says Cindy. “I’m very blessed with the career I chose. It’s the family business,” she laughs. This is kind of true. The act of giving was the fabric of her family growing up. She says she learned about the United Way from her father’s knee.

“He did all kinds of work with the United Way,” recalls Cindy. But it was more than that. Her father was the kind of person who’d bring random kids home for dinner. “In our family it wasn’t IF you gave to the community, it was WHAT are you going to give to your community.”

Cindy grew up on Elmira Drive in a tiny bungalow with low income housing down the street. She believed her family was wealthy because they had more than the other kids. Little Cindy was always in trouble for losing her mittens. Her mother used to chastise her for the frequent losses.

“I never told her that I gave them away, because the other children didn’t have mitts,” remembers Cindy. She just assumed her parents can easily replace them (after all, they were wealthy!), and she didn’t tell her mother about all those lost mittens until she was in her twenties.

“It was just the way my parents taught us to be. It was just who we were,” says Cindy. “You have one hand to help yourself, and one to help others. It was the tacit assumption of our family.”

Three of Cindy’s four siblings are educators, and she picked up some sage advice from one of them when she was 21. She was in teacher’s college and her brother – who was a few years ahead in terms of his teaching career – told her: “If you reach one person, truly change one person every year, you will have had a very successful career.”

This is ultimately what inspires her at Youville every day, changing one life at a time.

“We are seeing the change,” says Cindy. “When they walk in the door, they don’t walk in with a light in their eyes but they leave with a light in their eyes as they discover a world of possibilities for them and their child. That’s what we do.”

Cindy says the young mothers at Youville have one thing in common: they have all made a total commitment to being good mothers, although they don’t necessarily know what that means.

“Many of them may not have had role models, they’re living in poverty, or may have anxiety or depression or addiction issues and often have not been successful in school,” she explains. Another thing they have in common: “90 per cent of our girls have been victims of some sort of physical, emotional or sexual assault.”

Youville is breaking patterns that in some cases may go back generations. “We are trying to break an intergenerational cycle of insecure attachment, trauma – all of those things – by stepping in and stopping it,” says Cindy.

This got me thinking. When the folks at Youville spend time showing a young mother who’s had zero parenting experience – and no role models – how to keep her baby happy and healthy, it affects a lot more people than just the mother. What the young mother learns at Youville is passed to her children, and also her partner, her family and friends, and beyond. It’s a trickle down effect. And who knows how many people benefit down the line.

Cindy’s first thought when she was first contacted about receiving the United Way Growing Up Great award was: “Are you sure?”

“I still can’t believe it’s true,” she says. Cindy insists she’s “not very good at winning awards” but I get the feeling that it feels strange to win an award for something she has dedicated her life to.

The staff at Youville work hard to make sure that vulnerable mothers are armed with the skills, strategies and knowledge they need to succeed, and help their children succeed. Cindy proudly mentions a young mother who showed her a photo she snapped of her dinner simmering away in a slow cooker, a nutritious hot meal that was waiting to be enjoyed later that evening. The meal followed on the heels of a cooking class. One dinner may not seem like much, but it’s a success story in many ways. Here’s a mother, who didn’t know how to cook, prepare a healthy economical meal for her family. She had the confidence to do it. It’s the beginning of something.

Clarissa Arthur, the child development co-ordinator at Youville, says that 10 years ago, the young women who came to Youville required more of a “refuge” than specialized services, and that over the past few years there’s been a shift to programs that are attachment focused. The approach is now more holistic. They look at the whole mother, not just one facet of the mother, and the child care centre has morphed into more of a child development centre.

“The fire inside me burns really strong, I can identify what it means to be a student here and what the moms really need,” says Clarissa. And she means it. (You can hear about Clarissa’s story in this video.) Clarissa spoke to me about specialized programming for the mom and child together, as well as a deeper focus on infant mental health.

Infant mental health is not a phrase that is heard very often. As Clarissa explains it’s because people tend to view the term “mental health” as a diagnosis, but not as a state of being. Which makes sense, right? Mental health is a marker of our overall health, such as our physical health. Young children get vaccinated and weighed and monitored by health professionals. So why aren’t we all talking about good mental health for newborns and toddlers as well? Doesn’t social and emotional development start in infancy?

Youville has been working with stakeholders to make more progress in the area of infant mental health in the city of Ottawa.

“To be able to be regarded as pioneers on the early mental health journey is, I think, significant and exciting because we want all of our kids to grow up great,” says Cindy. “We’re going to be on the ground level of that swell of movement that’s going to happen in Ottawa.” It’s a renewed focus on mental health that wasn’t really there a decade ago, and it’s going to change lives for the better.

But let’s get back to Cindy.

“I think Cindy is great. Period!” laughs Clarissa. “She’s a leader who isn’t necessarily telling you what to do, and does a great job noticing your strengths, putting them to use, and challenging you.” Clarissa describes Cindy as a team player who loves organizational change, charting a course, and mentoring others.

“Cindy is really good at having a vision and finding a creative, collaborative way of working,” says Clarissa. “There’s a reason she is in this role,” she continues. “Youville is certainly a great place, but it’s been better because she’s here.”

So thank you Cindy Simpson and the team at Youville, for making so many positive changes, one family at a time.

Fishbowl readers, would you like to join me at the Community Builder of the Year Awards Gala and celebrate the people who make Ottawa such a great place to live?

The gala is taking place at the Shaw Centre on the evening of May 28 and I have four pairs of tickets to give away.  It is a really engaging and special event – and includes dinner! – and I promise it will leave you inspired. Interested? Just leave a comment below. I’ll pick four names at random at noon on May 26.

Would you like to help the Youville Centre?

  • Youville can always use donations and there are lots of ways to give. You want to know something cool? They’re thrilled when people think outside of the box. The latest thing is the “babyless baby shower.” Basically: a party in which the guests bring a donation for Youville, such as a package of diapers instead of a hostess gift or dessert. (Fact: there are 55 babies every day at Youville, and they provide the diapers and wipes!)
  • They’ve also had people donate Shoppers Optimum points, grocery store gift cards, and bus tickets. All are welcome!

There. That was a long post. Thank you for reading and sharing!



11 Responses to "Meet Cindy Simpson, a community builder (plus a little something special for Fishbowl readers)"

1 | Lucy M

May 20th, 2015 at 8:20 am


Youville does great work, and so does the United Way! Love this post! Thanks for sharing Cindy’s story.

2 | Chris (@DadGoesRound)

May 20th, 2015 at 9:09 am


Great profile of an important leader in our community. I would love to go to the Community Builder Awards. I’ve always wanted to go, but been unable to afford it. Every year I read about the winners and am so inspired by the work they do to raise up our community.

3 | Shauna

May 20th, 2015 at 10:33 am


What an inspirational story. Thanks for writing and sharing!

4 | Jackie B.

May 20th, 2015 at 11:29 am


Thanks for sharing this inspiring story. I have always admired the work of the Youville Centre, and am so pleased that Cindy is being recognized. I’d love to join you at this amazing event.

5 | Youville Centre

May 20th, 2015 at 2:46 pm


Thank you so much for shining a light on Youville Centre and on our Executive Director Cindy Simpson. We are grateful to get the message out to the community about the work we are doing, and how courageous our young moms are and how they are working hard to create a brighter future for themselves and their children. We are also grateful for United Way Ottawa’s support and for recognizing Cindy with Nancy for their collective impact on young mothers and their collaborative work. Many thanks for such a beautifully written piece! Obviously count us out for the draw as we are fortunate to attend as Cindy’s guests! Also I must put in a little plug that we are in the middle of our Mother’s Day fundraising campaign, so if anyone is interested in giving to Youville Centre you can find out more information at http://www.youvillecentre.org/helpusgrow

6 | Amy

May 20th, 2015 at 8:27 pm


Youville does great work, I was so happy to be able to donate once. I should do it again.

7 | Joanne Lewis

May 21st, 2015 at 7:59 am



I worked for Gloucester Childcare Services, now Global for 22 years as an Advisor. I placed young children in home childcare who’s mothers were young and whose grandmothers were young – all of them on welfare. Where I heard about the Youville, I decided I would volunteer when I retired as the Youville does break that cycle. That decision was 12 years ago and I still enjoy it. Great stuff Cindy and Clarissa – the Centre is going well!!

8 | HollyStar

May 22nd, 2015 at 11:17 pm


I have a few bags of clothes in my van to drop off to Youville – just waiting to get to the east end. Amazing organization with incredible people. Can’t go on the 28th but love the spirit of the event!

9 | Amanda

May 25th, 2015 at 8:40 am


What a fantastic organization, I’d love to volunteer there some day. A timely read, too, because I have a bunch of baby clothes/ diapers/ etc. that my little guy has outgrown and I was wondering where I should donate them. Now I know!

10 | Louise

May 25th, 2015 at 4:14 pm


A very well-earned honour! What a great organization. I volunteered for years for Frontier College, who run free reading circles and homework clubs around Ottawa, and while I still volunteer, I miss that sense of making a difference at that level. This sounds like it would be a wonderfully motivating evening.

11 | andrea tomkins

May 26th, 2015 at 2:03 pm


We have winnerrrrrs! And they’ve all been contacted by email. Check your inboxes!

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My name is Andrea and I live in the Westboro area of Ottawa with my husband Mark and our dog Piper who is kind of a big deal on Instagram. We also have two human daughters: Emma (20) and Sarah (18). During the day I work as a writer at The Royal Ottawa Mental Health Centre. I am a longtime Ottawa blogger and I've occupied this little corner of the WWW since 1999. The Fishbowl is my whiteboard, water cooler, and journal, all rolled into one. I'm passionate about healthy living, arts and culture, family travel, great gear, good food, and sharing the best of Ottawa for families. I also love vegetables, photography, gadgets, and great design.

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